The wait for Medicare rebates has dropped from 7 days to just 2. Parents who are applying for paid parental leave now get it in 3 days instead of 31. And aged pension applications are being processed in 33 days when they were taking 84.
This is what it means to put the Australian people at the centre of the services the government delivers. I really enjoyed the opportunity this morning to congratulate the staff at Services Australia on these improvements and talk them through the government’s vision for government services over the next three years.
